Roles in development of information technologies

posted 1.13.2017

Basing on the company's strategy create a decision-making model that will define IT and business organizations’ roles and responsibilities in the development of information technologies.


We must understand the benefits as well as limitations and risks of performing information technologies development by business (not IT) units. Basing on that understanding we should organize the development of IT tools in whole company adequately to company's long-term strategic needs.

A comprehensive model will align all organizations dealing with information technologies to current and future strategies and will help in effective management of all expenditures (incl. “hidden” costs) on information technologies in entire company.

Clear roles and responsibilities should be defined with different viewpoints like:

  • For organizations developing company-wide information technologies shared by different business units (both for standardized and customized technologies) as well as for organizations developing local technologies for a specific business units.
  • For organizations developing highly integrated information technologies, processing large volumes of transactions / data, covered by rigorous transactions’ monitoring as well as for organizations developing technologies loosely integrated with the central systems.
  • For organizations implementing large / complex developmental changes (involving programming) as well as for organizations implementing repetitive configuration only changes.
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